Refund Policy

Thank you for purchasing our courses. At Maven Silicon, we strive to ensure that every learner has a fulfilling and enriching experience while exploring and enrolling in our programs. Please read our refund policy carefully before making a purchase.

Offline /Blended/ Live/ Instructor-Led Classroom Courses

  • Full Refund: If Maven Silicon cancels a training course or batch due to unforeseen circumstances, a 100% refund will be issued to the enrolled candidate.
  • No Refund Post Course Commencement: Once the course has commenced, no refund will be provided under any circumstances, except in the case of genuine medical emergencies.
    • Such claims must be supported by an official medical certificate issued by a government-authorised medical officer or hospital.

Online Course – Refund Policy:

By purchasing an online course from Maven Silicon, you agree to our Privacy Policy, Terms of Use, and the terms outlined below.

Cancellation & Refunds – Online Training

  • Refund Window: You may raise a refund request within 5 calendar days of purchasing the course.
  • Eligibility Criteria:
    • Refunds will be considered only if all of the following conditions are met
    • The refund request is raised within 5 days of course purchase.
    • The learner has not accessed more than 10% of the course content.
    • The learner has not downloaded any course materials (PDFs, videos, or resources).
    • The refund request must be submitted in writing via email to the official Maven Silicon support team.
    • Maven Silicon reserves the sole right to evaluate and approve refund requests based on internal policies, platform usage analytics, and user activity.
    • Refund requests based on reasons such as change of mind, personal inconvenience, or lack of time to pursue the course will not be considered valid grounds for a refund.
    • Any misuse or violation of our platform’s terms may lead to disqualification from the refund eligibility.

Refund Processing

  • Requests must be made in writing via email to our support team.
  • All such refund requests are subject to Maven Silicon’s verification and approval.
  • The refund amount, if approved, will be determined solely by Maven Silicon, based on the extent of user activity on a pro-rata basis as applicable.
  • Approved refunds will be processed within 45 working days from the date of approval.

Get in touch

We'd love to hear from you!

Email us

Our support team is here to help.


elearn@maven-silicon.com

Visit us

Come say hello at our office.

# 21/1A, III Floor, MS Plaza, Gottigere, 
Bannerghatta Road, Bangalore - 560076

Call us

Mon - Sat from 8am to 7pm

080 6909 6300